Shipping Policy

Last updated: 23 August 2026

1. Delivery area

We currently deliver to addresses in England, Scotland, Wales and Northern Ireland. We do not currently deliver through this store to the Channel Islands, the Isle of Man or countries outside the United Kingdom.

2. Dispatch location

Orders are dispatched from Target Holdings (UK) Limited, 6 Sopwith Way, Daventry, NN11 8PB, United Kingdom.

3. Delivery services and charges

For orders weighing up to and including 2 kg: Standard 48-hour delivery is £3.99 and Express 24-hour delivery is £5.99. For orders weighing more than 2 kg: Express 24-hour delivery is £7.99. The total parcel weight is calculated using the items in your order. Available services and final charges are displayed at checkout.

4. Free delivery

Orders with a product value of £50 or more qualify for free delivery regardless of the total parcel weight. For mainland UK addresses, both available Standard 48-hour and Express 24-hour delivery services are free for qualifying orders.

5. Delivery timeframes

Delivery times begin when the order has been dispatched and apply to working days. Depending on the selected service, delivery is normally made using a 24-hour or 48-hour delivery service after dispatch. For Northern Ireland, the Scottish Highlands and the Scottish islands, only the 48-hour service is available; the same published charges apply and orders with a product value of £50 or more qualify for free delivery. Weekend deliveries are not guaranteed and are at the carrier's discretion. Delivery timeframes are estimates and may also be affected by public holidays, severe weather, courier disruption, remote locations and events outside our reasonable control.

6. Order processing

Orders received and accepted by 2:30 pm on a working day are normally dispatched the same day. Orders placed after 2:30 pm, at weekends or on public holidays may be processed on the next working day. You will normally receive a dispatch confirmation when your order leaves our warehouse.

7. Delivery addresses

You are responsible for providing a complete and accurate delivery address. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed once an order is being processed or has been dispatched. We are not responsible for delays caused by incomplete or incorrect address information supplied by the customer.

8. Missed or unsuccessful deliveries

The courier may leave instructions, attempt redelivery or direct the parcel to a collection point. If an order is returned to us because delivery was repeatedly unsuccessful or the address was incorrect, we may contact you regarding redelivery. Additional redelivery charges may apply where the failure was caused by incorrect information or a failure to collect the parcel.

9. Damaged or missing parcels

Please inspect the parcel after delivery. If the parcel or its contents appear damaged, incomplete or incorrect, contact us promptly with your order number, a description of the issue and photographs of the outer packaging, delivery label, product and damage. If tracking states that a parcel was delivered but you have not received it, please check with other members of your household, neighbours and any safe place before contacting us.

10. Delays

If delivery is delayed, please contact us. Our responsibility and your cancellation rights in the event of a significant delay remain subject to applicable consumer law.

11. Contact

Email: simon.parslow@targetholdings.co.uk
Telephone: +44 1327 301950